1. General Provisions

1.1. This Privacy Policy (hereinafter – the “Policy”) is adopted by OIKOLAB S.A. (hereinafter – the “Controller”) and regulates the processing of personal data of users of the website oikolab.gr (hereinafter – the “Website”).

1.2. The Policy is developed in accordance with the General Data Protection Regulation (GDPR) and other applicable European Union legislation on the protection of personal data.


2. Definitions

2.1. Personal Data means any information relating to an identified or identifiable natural person.
2.2. Processing means any operation or set of operations which is performed on personal data or on sets of personal data.
2.3. User means any person who uses the Website and whose personal data is processed by the Controller.


3. Purposes of Personal Data Processing

3.1. The Controller processes personal data for the following purposes:

• Providing services and support to users
• Improving the quality of services
• Conducting market research
• Fulfilling legal obligations

4. Categories of Personal Data Processed

4.1. The Controller processes the following categories of personal data:

• Contact information (name, email, phone number)
• IP addresses
• Cookies and usage data
• Other data provided by the user

5. Legal Basis for Processing

5.1. The legal basis for processing personal data is:

• Consent of the data subject
• Performance of a contract
• Compliance with a legal obligation
• Protection of the vital interests of the data subject

6. Rights of Data Subjects

6.1. Data subjects have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right not to be subject to a decision based solely on automated processing

7. Data Security

7.1. The Controller implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing.


8. Data Retention

8.1. Personal data is retained for no longer than necessary for the purposes for which the data was collected.


9. Cross-Border Data Transfers

9.1. The Controller may transfer personal data to third countries only if adequate safeguards are in place.


10. Cookies and Similar Technologies

10.1. The Website uses cookies and similar technologies to enhance user experience. Users can manage cookie settings in their browser.


11. Contact Information

11.1. For any inquiries regarding this Policy, please contact:

• Email: oikolab.gr@gmail.com
• Address: [19 Frangon, Thessaloniki 546 25, Greece]
• Phone: [2316 074 024]

12. Updates to the Policy

12.1. The Controller reserves the right to update this Policy. Any changes will be posted on the Website.


13. Effective Date

13.1. This Policy is effective as of [29.06.2025].

By using the Website, you consent to the processing of your personal data in accordance with this Policy.